1. Introduction

Welcome to Birimo Shopping (“we”, “our”, “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website/app (birimoshopping.com) and our mobile app (collectively the “Services”).
Our website and app communicate through secure APIs to synchronize your shopping experience, account data, and order information.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our Services immediately.

2. Information We Collect

We may collect information from you in several ways:

a. Information You Provide Directly

  • Full name, phone number, and email address
  • Billing and shipping addresses
  • Login credentials (username, password)
  • Payment details (processed through trusted third-party gateways)
  • Order and transaction history
  • Feedback, reviews, and customer service inquiries

b. Information Collected Automatically

  • Device information (device type, OS version, browser type)
  • IP address and approximate location
  • Cookies and tracking data (usage patterns, pages visited, products viewed)
  • App usage data via our connected APIs

c. Information Collected from APIs and Third Parties

  • Data from third-party services such as payment processors, logistics/shipping partners, or analytics tools.
  • Social login data (if you use Google, Facebook, or similar accounts to sign in).
  • Data shared between our website and app through secure APIs to keep your profile and orders synchronized.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders and manage returns/refunds.
  • Provide customer support and communicate with you about your orders.
  • Manage your account and preferences across both our website and app.
  • Improve our Services, products, and user experience.
  • Personalize your experience with product suggestions and offers.
  • Prevent fraudulent transactions and maintain security.
  • Send marketing emails or SMS messages (only with your consent).
  • Comply with legal or regulatory requirements.

4. How We Share Your Information

We may share your data in limited cases:

  • Service providers: with trusted partners such as payment processors, delivery companies, and cloud hosting providers.
  • Legal obligations: if required by law or government authorities.
  • Business transfers: in the event of a merger, sale, or acquisition, your information may be transferred as part of that process.
  • Analytics and advertising partners: to help us understand user behavior and improve our marketing campaigns.

We never sell your personal data to unaffiliated third parties.

5. Data Security

We use industry-standard safeguards such as SSL encryption, secure servers, API authentication, and access controls to protect your information.
However, please note that no online system or data transmission is 100 % secure. You use our Services at your own risk.

6. Cookies and Tracking

Our website and app use cookies and similar technologies to:

  • Keep you signed in across sessions.
  • Remember your preferences and cart contents.
  • Measure traffic, performance, and analytics.

You can manage cookies in your browser or device settings, but some features may not work properly if disabled.

7. Your Rights and Choices

Depending on your country’s data-protection laws, you may have the right to:

  • Access or request a copy of the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
  • Object to certain data uses or request portability of your data.

To exercise these rights, please contact us at birimoshopping2025@gmail.com.

8. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us so we can delete it promptly.

9. International Data Transfers

If you access our Services from outside the country where our servers are located, your data may be transferred and processed in another country. We ensure appropriate safeguards are in place to protect your data wherever it is processed.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Services after changes means you accept the revised policy.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Birimo Shopping
📧 Email: birimoshopping2025@gmail.com
📞 Phone: +252 629 595 339
🌐 Website: birimoshopping.com